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Account Problems and Resetting Passwords

Have a student that can’t log into his/her Google account? Run into a suspended account? Diego Reyes or Norma Torres, can help you with this. Trouble with Aspen/MyTrack or password issues? You want this page which explains the new password policy for students.

Should you need a student’s Google password reset, please send the student’s CPS Login IDs (rather than the student’s given name) to Diego Reyes or Norma Torres, as many students have similar (if not identical) given names, and many students also have longer names than they may commonly use. This often makes it difficult to identify the proper Google account by given name.

Should you need a teacher Google account password reset, please contact Diego Reyes or Norma Torres.

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